◆ Desert-Proven Comfort

Your comfort.
Our family’s word.

Twenty-five years of HVAC and refrigeration across Western Arizona. Family-owned. Authorized TRANE dealer. BBB A+ accredited. We fix it right the first time — and we’d rather repair than replace.

Years of service
25+
Emergency response
24/7
BBB Rating
A+
Continue
BBB A+ Accredited
Authorized TRANE Dealer
25+ Years
24/7 Emergency
Licensed · Bonded · Insured
1-Year Labor Warranty
Family Owned
Residential & Commercial
BBB A+ Accredited
Authorized TRANE Dealer
25+ Years
24/7 Emergency
Licensed · Bonded · Insured
1-Year Labor Warranty
Family Owned
Residential & Commercial

We’d rather repair it
than sell you a new one.

Mercury A/C & Heating started in 2000 when Kenneth Brown Jr. decided Lake Havasu City deserved an HVAC company that told the truth. Twenty-five years later, that principle hasn’t changed — if your system can be repaired, we’ll repair it. Period.

We’re a family business — Kenneth and Lorna Brown, licensed technicians who know every unit we’ve ever touched. No sales quotas, no upselling, no subcontractors. Just honest assessments from people who live in the same desert heat you do.

25+
Years in the trade
A+
BBB Rating since 2016
24/7
Emergency response
1 yr
Labor warranty
02 — The Work

Four specialties.
One trusted name.

From residential AC repairs to commercial refrigeration — every job gets the same honest assessment and expert execution. TRANE authorized, all brands serviced.

01SERVICE

Residential HVAC

Complete home comfort — AC repair, heating systems, new installations, and seasonal maintenance. All brands serviced, TRANE preferred.

  • AC Repair & Install
  • Heating Systems
  • All Brands Serviced
+
02SERVICE

Commercial HVAC

Office, retail, and industrial climate control. Design, install, and maintain systems built for Arizona's extreme heat.

  • Rooftop Units
  • Duct Design
  • Preventive Maintenance
+
03SERVICE

Commercial Refrigeration

Walk-in coolers, reach-in units, and display cases — installed, repaired, and maintained to code.

  • Walk-In Coolers
  • Reach-In Units
  • Display Cases
+
04SERVICE

Emergency Service

24/7 response when your system fails. Same-day diagnostics, honest assessments, and fast resolution.

  • 24/7 Availability
  • Same-Day Diagnostics
  • No Overtime Markup
+
03 — The Process

Honest work, no surprises
— start to finish.

  1. i.

    Call anytime — 24/7

    AC out at midnight in July? We answer. Describe what's happening and we'll have a technician headed your way — often the same day.

  2. ii.

    Honest assessment

    We diagnose first, sell second. If a $200 repair saves a $6,000 replacement, that's what we recommend. Repair-first, always.

  3. iii.

    Clear written quote

    Plain-language pricing. Line-item parts and labor. No hidden fees, no surprises, no pressure. You decide on your timeline.

  4. iv.

    Expert work, warranted

    Licensed technicians. Factory-authorized parts. Every job backed by our 1-year labor and craftsmanship warranty. We stand behind it.

Our AC died on the hottest week of July. They came out the same day, told us it was a capacitor — not the compressor another company quoted us $5,000 for. Fixed it for a fraction. That’s the kind of honest you don’t forget.

Sarah & David M.
Lake Havasu City · Homeowner since 2018
05 — Free Estimate

Tell us about
your system.

Describe the problem. We’ll give you an honest assessment — repair-first, no pressure, no upselling. Just straight answers from a family that’s been doing this for 25 years.

Office
1465 Countryshire Ave Ste 102
Lake Havasu City, AZ 86403
(928) 854-4101
Email
Mercuryac@citlink.net
Hours
24/7 Emergency Service
We answer day and night
Service RequestFree · No obligation

Or call (928) 854-4101 — 24/7, we answer.